ZZ Day Spa Careers

 

Massage Therapist

Do you believe the power of touch can inspire? Do you believe the power of touch can transform? If you do, you embody what our team is made of. ZZ SPA is actively seeking qualified Massage Therapists to meet the ever-increasing demand. Join our talented team of Massage Therapists and watch your career grow.

    • Massage Therapist to provide therapeutic massage through a variety of trained modalities

    • Maintain service room to standards. All supplies and clean, crisp linens supplied

    • Full-Time and Part-Time positions available

    • Will consider qualified candidates beginning their careers in massage therapy that possess the right qualities, as well as demonstrate innate talent for and understanding of therapeutic massage

    • Knowledge of Swedish and Deep Tissue Massage required

    • Knowledge of other various modalities (Pre-natal, Sports, Stretching Techniques, etc.)

    • Understands and believes in the healing benefits of massage therapy

    • Excellent guest service skills

    • Dedicated professional that is motivated and has a great positive attitude

    • Must be able to work at least one weekend shift (Fridays counted as weekend shift.)

    • Steady clientele

    • Paid down-time

    • Aesthetically-inspiring work environment

    • Flexible schedule

    • Monetary bonuses

    • Team member discounts

    • A positive and supportive work environment

    • All supplies are provided

    • An environment where diversity is celebrated

    • 95% daily booking rate

    • Growth potential

    • Opportunity for management track

 
 

Guest Experience Receptionist

The Guest Experience Receptionist is responsible for the reception area and overall seamless daily operations of facility. Includes, but not limited to, the greeting of guests, answering phone calls, assisting guests with questions regarding services and products, booking appointments, promoting membership and package sales, checking the guest into the computer system, customizing the guest’s service, and charging for services performed.

    • Be on time for your shift

    • Provide top-level guest service for all including internal guest service

    • Know and be able to articulate ZZ mission and values

    • Follow Operating Procedures

    • Accurately book, change and cancel appointments

    • Acknowledge and greet everyone who enters and leaves

    • Provide detailed descriptions of services, enhancements, retail products, appointment cancelation/change policies, memberships, and parking information with any applicable challenges

    • Utilize computers with skill and proficiency and only for business purposes

    • Maintain cash register bank

    • Answer the phone promptly and use the guest’s first name throughout the phone conversation

    • Actively promote services, enhancements, membership, and retail, as well as special events, promotions and/or discounts available

    • Maintain eye contact when addressing external and internal guests

    • Handle guests’ questions and concerns professionally and courteously paraphrasing back what has been articulated ensuring top level communication

    • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction

    • Maintain a clean; safe, fully stocked and well organized work area

    • Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time

    • Maintain a positive attitude and contribute toward a healthy workplace that is free of bullying, discrimination, harassment, and retaliation

    • Regularly attend, participate in and support training and staff meetings

    • Assist in all areas of operation as requested by management

    • Communicate to management any and all occurrences involving staff or guests that require attention

  • Must be detail-oriented and have ability to multi-task. Ability to be efficient and productive in a fast-paced environment. Must have enthusiasm and possess excellent customer service skills. Must possess basic math and money handling skills. Enjoy working with people and possess a friendly and outgoing personality. Excellent communication, listening and computer skills. Must be a team player.

 

Please email your resume and cover letter to zzlashesny@gmail.com

At ZZ, we believe you are the master of your own destiny.

Be Brave.
Be Authentic.
Be you.